Timary

Support

Have a question, found a problem, or need help with your data? Get in touch with the developer of Timary.

When you write

Include your Timary version, iOS or iPadOS version, device model and the steps that led to the issue. You can find the app version at the bottom of Settings. Please redact client names, contact details and notes from screenshots.

Reminders

Check that notifications are allowed for Timary in device settings, then review the reminder settings in the app. Reminders notify you; Timary does not automatically send messages to clients.

iCloud sync

Use the same Apple Account on your devices and enable sync in Timary on each one. Fully close and reopen the app after changing the setting. Turning sync off does not delete your iCloud data.

Apple Calendar

Open Settings → Apple Calendar, allow full access and create a Timary calendar or select an existing one. Enable sending on only one device. Choose iCloud to view events on other devices. Changes made in Apple Calendar do not update Timary and will be replaced with Timary data. If you move sending to another device, turn it off on the old one first, then select the same calendar on the new one.

Backups and moving devices

Open Settings → Timary Data to export a backup or restore a file. Restoring replaces the current app data. Keep an extra copy before restoring and protect backup files because they contain client information.

Privacy requests

Use the same contact email for questions about data, access or deletion. The developer cannot directly browse records held only on your device or in your private iCloud storage. We can help you find the appropriate controls.